
The person at the center of this case
Kristen Modafferi
Justice for Kristen Modafferi — the trail went cold in 1997, but the truth hasn't.
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Was the green Jansport backpack with black mesh pocket ever located or reported by anyone?
Did anyone see Kristen leave the Crocker Galleria or observe her movements after her shift ended?
What was her intended route or destination after work, and did she have plans that evening?
Kristen Modafferi, 18, disappeared on June 23, 1997, after her shift at a coffee shop in San Francisco's Crocker Galleria Mall. She had recently moved from North Carolina to attend summer school at UC Berkeley and was living in Oakland. Nearly three decades later, her disappearance remains unsolved with no confirmed sightings or contact since that afternoon.
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Beyond the top three above — each detail below could be the thread that pulls this case open.
Why has there been no communication from Kristen in nearly 30 years—no calls, messages, or financial activity?
Her reliance on public transportation in an unfamiliar city—did transit records or witnesses provide any leads?
Even the smallest detail could be the key to solving this case.
Official wording
June 23, 1997 San Francisco, California Kristen Modafferi was last seen on the afternoon of June 23, 1997, at the coffee shop where she was working in the Crocker Galleria Mall in San Francisco, California. The then eighteen-year-old had completed her freshman year of college in North Carolina and had recently moved to the San Francisco area to attend summer school at the University of California at Berkeley.
She was living in Oakland. She has not been seen or heard from since.
Remarks: Kristen Modafferi has distinctive dimples on her face. She likes photography, painting, and other creative activities.
She was not known to own any vehicles and generally used public transportation. She may have been carrying a green Jansport brand backpack with a black mesh pocket in the front.
Kristen was last seen at the coffee shop where she was working in the Crocker Galleria Mall in San Francisco after completing her shift.