The person at the center of this case
Carmen Santiago
Missing Person · Open
7 years waiting · since 2018
Missing Person: Carmen Santiago
Justice for Carmen Santiago — the trail went cold in 2018, but the truth hasn't.
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Key leads to think about
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location
Lead #1Why did Carmen go to the Walmart on Aramingo Avenue, and was she actually seen there on September 25?
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witness
Lead #2Did anyone see Carmen at the Walmart or traveling to it on the day she disappeared?
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timeline
Lead #3What was Carmen's routine and schedule prior to September 25, 2018?
Carmen Santiago, a 64-year-old woman, disappeared from her Philadelphia home on September 25, 2018, and may have traveled to a Walmart on Aramingo Avenue. Her whereabouts remain unknown nearly six years later, and investigators continue to seek information about her movements that day. Anyone with details about Carmen's location or activities on or after September 25, 2018, is urged to contact the Philadelphia Police Department.
Case
#2181
Philadelphia Police Department - East Detective Division
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More leads to consider
Beyond the top three above — each detail below could be the thread that pulls this case open.
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contact
Lead #4Who was the last person to have direct contact with Carmen before she went missing?
Have information about any of these leads?
Even the smallest detail could be the key to solving this case.
Official wording
Source Narrative
NamUs case MP59145. Missing person: Carmen Santiago.
Last known contact: 2018-09-25 in Philadelphia, Philadelphia, PA. Circumstances: The Complainant went missing from her home on September 25, 2018.
She may have gone to the Walmart on Aramingo Avenue in Philadelphia. Demographics: 64 years, Female, Hispanic / Latino.
Physical description: 5 ft 5 in, 150 lbs, hair: Brown, eyes: Brown. Investigating agency: Philadelphia Police Department - East Detective Division | 2018-25-076368 | 2018-09-26.
Timeline of Events
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2018-09-25
Carmen Santiago Goes Missing
Carmen Santiago disappeared from her home in Philadelphia, PA on September 25, 2018. She may have traveled to the Walmart on Aramingo Avenue.
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:September 25, 2018
Last Updated:June 17, 2026
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Phone: 2156853298
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Case Information
Incident:September 25, 2018
Last Updated:June 17, 2026
Have Information?
Any information, no matter how small, could be crucial to solving this case.
Phone: 2156853298
You can remain anonymous