The person at the center of this case
Janeth Ortiz Mercado
Missing Person · Open
7 years waiting · since 2019
Missing Person: Janeth Ortiz Mercado
Justice for Janeth Ortiz Mercado — the trail went cold in 2019, but the truth hasn't.
Start here
Key leads to think about
📍
location
Lead #1What were the specific circumstances of her border crossing on April 25, 2019?
👁️
witness
Lead #2Were there any witnesses to her crossing or activities that day?
💡
clue
Lead #3Why has there been no contact with family for over six years—does this suggest foul play or voluntary disappearance?
Janeth Ortiz Mercado, a 35-year-old woman, was last known to be crossing the border in southern Arizona on April 25, 2019, and has not been heard from since. Family members have had no contact with her for over six years, and the circumstances surrounding her disappearance remain unclear. Anyone with information about her whereabouts or the events of that day is urged to contact the Phoenix Police Department.
Try asking
Claim this imported case
A one-time $10 claim transfers this imported case workspace to your account. You get 10 uploads for this case, 25 daily AI questions for this case, and public tips with files route to you.
10 uploads25 AI questions/day
This does not start a subscription. When the included limits are reached, the Personal plan unlocks more workspace capacity.
More leads to consider
Beyond the top three above — each detail below could be the thread that pulls this case open.
🔍
evidence
Lead #4What clothing and items was she carrying when she disappeared?
Have information about any of these leads?
Even the smallest detail could be the key to solving this case.
Official wording
Source Narrative
NamUs case MP74750. Missing person: Janeth Ortiz Mercado.
Last known contact: 2019-04-25 in Unknown, Maricopa, AZ. Circumstances: On 4/25/19 Janeth Ortiz Mercado was last known to be crossing the border in southern Arizona and family has not heard from her.
Demographics: 35 years, Female, Hispanic / Latino. Physical description: 5 ft 7 in, 187 lbs, hair: Brown, eyes: Brown.
Clothing and accessories: Clothing: Camouflaged hat, pants, and jacket Black and pink tennis shoes "saucony" brand. Investigating agency: Phoenix Police Department | 202000001706923 | 2020-10-17.
Timeline of Events
👁️
2019-04-25
Last Known Contact
Janeth Ortiz Mercado was last known to be crossing the border in southern Arizona. Family has not heard from her since this date.
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:April 25, 2019
Last Updated:June 2, 2026
Have Information?
Any information, no matter how small, could be crucial to solving this case.
Phone: 6022626151
You can remain anonymous
Leave a comment
Comments
Case Information
Incident:April 25, 2019
Last Updated:June 2, 2026
Have Information?
Any information, no matter how small, could be crucial to solving this case.
Phone: 6022626151
You can remain anonymous