The person at the center of this case
Janeth Ortiz Mercado
Missing Person · Open
7 years waiting · since 2019
Missing Person: Janeth Ortiz Mercado
Justice for Janeth Ortiz Mercado — the trail went cold in 2019, but the truth hasn't.
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Key leads to think about
👁️
witness
Lead #1Did anyone see Janeth Ortiz Mercado crossing the border on April 25, 2019, or in the days following?
💡
clue
Lead #2What were the specific circumstances of her border crossing and why has there been no contact with family for over five years?
🔍
evidence
Lead #3Are there any records, surveillance footage, or documentation from border crossing points on April 25, 2019?
Janeth Ortiz Mercado, a 35-year-old woman, was last known to be crossing the border in southern Arizona on April 25, 2019, and has not been heard from by family since. The circumstances of her disappearance remain unclear, with no confirmed sightings or contact after that date. The Phoenix Police Department continues to seek information from anyone who may have encountered her or have details about her whereabouts.
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Official wording
Source Narrative
NamUs case MP74750. Missing person: Janeth Ortiz Mercado.
Last known contact: 2019-04-25 in Unknown, Maricopa, AZ. Circumstances: On 4/25/19 Janeth Ortiz Mercado was last known to be crossing the border in southern Arizona and family has not heard from her.
Demographics: 35 years, Female, Hispanic / Latino. Physical description: 5 ft 7 in, 187 lbs, hair: Brown, eyes: Brown.
Clothing and accessories: Clothing: Camouflaged hat, pants, and jacket Black and pink tennis shoes "saucony" brand. Investigating agency: Phoenix Police Department | 202000001706923 | 2020-10-17.
Timeline of Events
👁️
2019-04-25
Last Known Contact
Janeth Ortiz Mercado was last known to be crossing the border in southern Arizona. Family has not heard from her since this date.
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:April 25, 2019
Last Updated:September 27, 2026
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Phone: 6022626151
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Case Information
Incident:April 25, 2019
Last Updated:September 27, 2026
Have Information?
Any information, no matter how small, could be crucial to solving this case.
Phone: 6022626151
You can remain anonymous