The person at the center of this case
Juana Mateo-Hernandez
Missing Person · Open
4 years waiting · since 2022
Missing Person: Juana Mateo-Hernandez
Justice for Juana Mateo-Hernandez — the trail went cold in 2022, but the truth hasn't.
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Key leads to think about
📍
location
Lead #1Why were the two Cincinnati addresses identified, and what connection do they have to Juana or her cousin?
🔍
evidence
Lead #2What does the toll camera footage show about the route taken northward from Georgia, and are there other sightings along that route?
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contact
Lead #3How frequently is Juana sending wire transfers to Guatemala, and can these transactions be traced to identify her current location?
Juana Mateo-Hernandez, a 15-year-old unaccompanied minor from Guatemala, disappeared on March 18, 2022, from Acworth, Georgia, after running away with her 20-year-old cousin. Toll camera footage and wire transfers to Guatemala suggest she traveled north and is believed to be in Cincinnati, Ohio, where she was spotted on Google Street View in 2024. Despite reinvestigation efforts and two identified Cincinnati addresses, local law enforcement has been unable to make contact, and her current whereabouts remain uncertain.
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More leads to consider
Beyond the top three above — each detail below could be the thread that pulls this case open.
👁️
witness
Lead #4Why did local Cincinnati law enforcement stop investigating after unsuccessful door-knocking attempts, and could additional outreach methods be effective?
👤
person
Lead #5What is the current status and location of the 20-year-old cousin/boyfriend who left Georgia with Juana?
Have information about any of these leads?
Even the smallest detail could be the key to solving this case.
Official wording
Source Narrative
NamUs case MP160873. Missing person: Juana Mateo-Hernandez.
Last known contact: 2022-03-18 in Acworth, Cherokee, GA. Circumstances: Juana, who was a 15 years old unaccompanied child from Guatemala, ran away with her 20 year old cousin/boyfriend.
The two were later determined to have passed through a toll camera heading north out of Georgia. There was some communication Juana had with a family member.
The trail grew cold until the case was reinvestigated in 2024 and she was traced to two possible locations in Cincinnati, Ohio. Juana frequently sends money back to her family in Guatemala via wire transfers.
She was tracked to two locations in Cincinnati and was actually captured on the porch of one of the homes by the Google Street View vehicle. However, local law enforcement was not able to get anyone to answer the doors at both locations and stopped checking after their attempts and is no longer in communication regarding this individual.
Juana appears to still be in Cincinnati. Demographics: 16 years, Female, Hispanic / Latino.
Physical description: 4 ft 9 in, 110 lbs, hair: Black, eyes: Brown. Investigating agency: Cherokee County Sheriff's Office - Woodstock | SO22-004034 | 2022-03-25.
Timeline of Events
👤
2022-03-18
Juana runs away
15-year-old Juana Mateo-Hernandez disappears from Acworth, Georgia with her 20-year-old cousin/boyfriend
👁️
2022-03-18
Last known contact
Last confirmed contact with family member in Acworth, Cherokee, Georgia
🕵️
2022-03-25
Case filed
Cherokee County Sheriff's Office opens case SO22-004034
🕵️
2024-01-01
Case reinvestigation
Case reinvestigated and Juana traced to two possible locations in Cincinnati, Ohio; captured on Google Street View at one residence
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:March 18, 2022
Last Updated:July 23, 2026
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Phone: 7709280239
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Case Information
Incident:March 18, 2022
Last Updated:July 23, 2026
Have Information?
Any information, no matter how small, could be crucial to solving this case.
Phone: 7709280239
You can remain anonymous