The person at the center of this case
Juana Mateo-Hernandez
Missing Person · Open
4 years waiting · since 2022
Missing Person: Juana Mateo-Hernandez
Justice for Juana Mateo-Hernandez — the trail went cold in 2022, but the truth hasn't.
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Key leads to think about
📍
location
Lead #1Why did law enforcement stop checking the two Cincinnati addresses after initial unsuccessful attempts, and are these locations still being monitored?
🔍
evidence
Lead #2Can wire transfer records to Guatemala be used to identify the specific financial institutions or patterns that could pinpoint Juana's current location or associates?
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person
Lead #3Who is the 20-year-old family member that left Georgia with Juana, and have they been fully investigated regarding her current whereabouts?
Juana Mateo-Hernandez, a 15-year-old unaccompanied minor from Guatemala, disappeared on March 18, 2022, after leaving Acworth, Georgia with a 20-year-old family member; toll camera footage confirmed they traveled north out of Georgia. In 2024, investigators traced her to Cincinnati, Ohio, where she was spotted on Google Street View at a residential address and continues to send wire transfers to family in Guatemala, suggesting she may still be in the area despite law enforcement's unsuccessful door-to-door attempts.
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More leads to consider
Beyond the top three above — each detail below could be the thread that pulls this case open.
💡
clue
Lead #4The Google Street View image placing Juana at a Cincinnati address is dated evidence—has this image been cross-referenced with current resident information or neighbors who might recognize her?
👁️
witness
Lead #5Are there community members, landlords, or service workers in the two Cincinnati neighborhoods who may have recent contact information or sightings of Juana?
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Even the smallest detail could be the key to solving this case.
Official wording
Source Narrative
NamUs case MP160873. Missing person: Juana Mateo-Hernandez.
Last known contact: 2022-03-18 in Acworth, Cherokee, GA. Circumstances: Juana, who was a 15 years old unaccompanied child from Guatemala, left with her 20 year old family member.
The two were later determined to have passed through a toll camera heading north out of Georgia. There was some communication Juana had with a family member.
The trail grew cold until the case was reinvestigated in 2024 and she was traced to two possible locations in Cincinnati, Ohio. Juana frequently sends money back to her family in Guatemala via wire transfers.
She was tracked to two locations in Cincinnati and was actually captured on the porch of one of the homes by the Google Street View vehicle. However, local law enforcement was not able to get anyone to answer the doors at both locations and stopped checking after their attempts and is no longer in communication regarding this individual.
Juana appears to still be in Cincinnati. Demographics: 16 years, Female, Hispanic / Latino.
Physical description: 4 ft 9 in, 110 lbs, hair: Black, eyes: Brown. Investigating agency: Cherokee County Sheriff's Office - Woodstock | SO22-004034 | 2022-03-25.
Timeline of Events
👤
2022-03-18
Juana Departs Acworth
15-year-old Juana Mateo-Hernandez left Acworth, Georgia with a 20-year-old family member.
🚗
2022-03-18
Toll Camera Passage
Toll camera footage confirms the two individuals passed through heading north out of Georgia.
🕵️
2024
Case Reinvestigated
Case was reinvestigated and Juana was traced to two possible locations in Cincinnati, Ohio.
📋
2024
Google Street View Sighting
Juana was captured on the porch of one Cincinnati residence by Google Street View vehicle.
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:March 18, 2022
Last Updated:August 24, 2026
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Phone: 7709280239
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Case Information
Incident:March 18, 2022
Last Updated:August 24, 2026
Have Information?
Any information, no matter how small, could be crucial to solving this case.
Phone: 7709280239
You can remain anonymous