The person at the center of this case
Suzanne G. Lyall
Missing Person · Open
28 years waiting · since 1998
SUZANNE G. LYALL
Justice for Suzanne G. Lyall — the trail went cold in 1998, but the truth hasn't.
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Key leads to think about
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witness
Lead #1Did anyone see Suzanne between 9:45 p.m. when she exited the bus at Collins Circle and the discovery of her disappearance?
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vehicle
Lead #2Were there any suspicious vehicles or individuals near Collins Circle or the bus stop on the evening of March 2, 1998?
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contact
Lead #3Suzanne was known to be an avid computer user who spent time conversing online—did she have any concerning online contacts or relationships?
Suzanne Lyall, a 19-year-old SUNY Albany student, disappeared on March 2, 1998, after leaving her job at Crossgates Mall in Guilderland, New York. She boarded a transit bus toward campus and was believed to have exited at Collins Circle around 9:45 p.m., but has never been found. Nearly three decades later, the circumstances of her disappearance remain unknown, and investigators seek information from anyone who may have encountered her that evening or in the days that followed.
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More leads to consider
Beyond the top three above — each detail below could be the thread that pulls this case open.
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evidence
Lead #4What happened to Suzanne's black book bag or tote bag that she was carrying?
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clue
Lead #5Were there any reported sightings or tips in the days and weeks following her disappearance that were never fully investigated?
Have information about any of these leads?
Even the smallest detail could be the key to solving this case.
Official wording
Source Narrative
March 2, 1998 Albany, New York Suzanne Lyall was last seen on the evening of March 2, 1998, at approximately 9:20 p.m., as she departed her place of employment at the Crossgates Mall in Guilderland, New York. Lyall was known to have boarded a Capital District Transit Authority bus heading to Collins Circle at the State University of New York (SUNY), at Albany, New York, where she was a student.
It is believed that she exited the bus at Collins Circle at approximately 9:45 p.m. and has not been seen since that time.
Remarks: Suzanne Lyall has a light brown birthmark on her left calf, a mole on her left cheek beneath her ear lobe, and a surgical scar on her left foot. Lyall was last seen wearing a long black trench coat, a black shirt, and blue jeans.
She was carrying a black book bag or tote bag. Lyall was known to be an avid computer user and enjoyed spending time conversing online.
Timeline of Events
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1998-03-02
21:20Departure from Crossgates Mall
Suzanne Lyall left her place of employment at Crossgates Mall in Guilderland, New York at approximately 9:20 p.m.
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1998-03-02
21:45Bus arrival at Collins Circle
Lyall believed to have exited the Capital District Transit Authority bus at Collins Circle, SUNY Albany campus, at approximately 9:45 p.m. No confirmed sightings after this time.
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:March 2, 1998 at 9:20 PM
Last Updated:October 21, 2026
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Case Information
Incident:March 2, 1998 at 9:20 PM
Last Updated:October 21, 2026