The person at the center of this case
Suzanne G. Lyall
Missing Person · Open
SUZANNE G. LYALL
Suzanne G. Lyall, a 19-year-old SUNY Albany student, disappeared on March 2, 1998, after leaving her job at Crossgates Mall in Guilderland, NY. She boarded a Capital District Transit Authority bus heading to Collins Circle but was never seen after exiting around 9:45 p.m. The case remains unsolved and is being investigated by the FBI.
Albany, New York
🏛️ FBI Albany Field Office
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Case Summary
Suzanne G. Lyall, a 19-year-old SUNY Albany student, disappeared on March 2, 1998, after leaving her job at Crossgates Mall in Guilderland, NY. She boarded a Capital District Transit Authority bus heading to Collins Circle but was never seen after exiting around 9:45 p.m. The case remains unsolved and is being investigated by the FBI.
Timeline of Events
👁️
1998-03-02
21:20Departure from Crossgates Mall
Suzanne Lyall departed her place of employment at Crossgates Mall in Guilderland, NY at approximately 9:20 p.m.
👤
1998-03-02
21:45Last sighting at Collins Circle
Lyall is believed to have exited the Capital District Transit Authority bus at Collins Circle, SUNY Albany campus, at approximately 9:45 p.m. and has not been seen since.
Key Locations
Interactive map showing important locations related to this case
Points of Interest / Key Leads
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vehicle
Lead #1Capital District Transit Authority bus heading to Collins Circle
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evidence
Lead #2Black trench coat, black shirt, blue jeans, and black book bag or tote bag
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person
Lead #3Avid computer user who enjoyed conversing online
💡
clue
Lead #4Light brown birthmark on left calf, mole on left cheek beneath ear lobe, surgical scar on left foot
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Case Information
Case Type:
Missing Person
Status:
Open
Case Number:245
Started:March 2, 1998 at 9:20 PM
Last Updated:April 26, 2026