The person at the center of this case
Suzanne G. Lyall
Missing Person · Open
28 years waiting · since 1998
SUZANNE G. LYALL
Justice for Suzanne G. Lyall — the trail went cold in 1998, but the truth hasn't.
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Key leads to think about
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witness
Lead #1Were there any passengers on the bus or people at Collins Circle who saw Suzanne that evening?
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evidence
Lead #2What happened between the bus stop at Collins Circle and her dormitory or home?
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clue
Lead #3Her known interest in online conversations—did anyone she communicated with online have information about her plans that night?
Suzanne Lyall, a 19-year-old SUNY Albany student, disappeared on March 2, 1998, after leaving her job at Crossgates Mall and boarding a bus toward campus—she was last seen exiting at Collins Circle around 9:45 p.m. and has never been found. Nearly three decades later, the circumstances of her disappearance remain unclear, with no confirmed sightings or evidence of her whereabouts. Her case remains unsolved, and investigators continue to seek information from anyone who may have seen her that evening or in the days that followed.
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More leads to consider
Beyond the top three above — each detail below could be the thread that pulls this case open.
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vehicle
Lead #4Were there any vehicles or suspicious activity reported near Collins Circle around 9:45 p.m. on March 2, 1998?
Have information about any of these leads?
Even the smallest detail could be the key to solving this case.
Official wording
Source Narrative
March 2, 1998 Albany, New York Suzanne Lyall was last seen on the evening of March 2, 1998, at approximately 9:20 p.m., as she departed her place of employment at the Crossgates Mall in Guilderland, New York. Lyall was known to have boarded a Capital District Transit Authority bus heading to Collins Circle at the State University of New York (SUNY), at Albany, New York, where she was a student.
It is believed that she exited the bus at Collins Circle at approximately 9:45 p.m. and has not been seen since that time.
Remarks: Suzanne Lyall has a light brown birthmark on her left calf, a mole on her left cheek beneath her ear lobe, and a surgical scar on her left foot. Lyall was last seen wearing a long black trench coat, a black shirt, and blue jeans.
She was carrying a black book bag or tote bag. Lyall was known to be an avid computer user and enjoyed spending time conversing online.
Timeline of Events
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1998-03-02
21:20Departure from work
Suzanne Lyall departed Crossgates Mall in Guilderland at approximately 9:20 p.m.
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1998-03-02
21:45Last sighting at Collins Circle
Believed to have exited the Capital District Transit Authority bus at Collins Circle, SUNY Albany campus, at approximately 9:45 p.m. and has not been seen since.
Key Locations
Interactive map showing important locations related to this case
Case Information
Incident:March 2, 1998 at 9:20 PM
Last Updated:September 9, 2026
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Case Information
Incident:March 2, 1998 at 9:20 PM
Last Updated:September 9, 2026